EdPlace Privacy & Cookie Policy

Last amended on 8 April 2016

EdPlace Limited is committed to ensuring that your privacy is protected. This Privacy & Cookie Policy explains how the Company uses the information it collects about you and the procedures that the Company have in place to safeguard your privacy.

Any defined terms that are defined in the terms and conditions (“Terms”) will have the same meanings in this Privacy & Cookie Policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is EdPlace Limited (company number 07448614) whose registered office is at Cooper House 3PL, 2 Michael Road, London, SW6 3AD.

 

The information the Company collects

When you sign-up to EdPlace as a Member, we will collect personal information about you (such as your name, e-mail address, postal address and telephone number). You hereby consent to EdPlace Limited accessing and collecting such personal information about you. We may also ask that you provide other information to us for your account. You are under no obligation to provide such information. However, if you should choose to withhold requested information, we may not be able to provide you with the Service. Please note that sometimes on particular web pages on EdPlace we will require you to provide additional personal information. When we do this, we will specify further on these web pages why we are collecting your information and how we will use it.

Information you enter into our registration and/or promotional forms may be collected and stored by us so that we may contact you in relation to the nature of your attempted registration or the promotion. This may be used to send operational emails and/or future promotions. We will not use this data for any other purpose, we won't store it for longer than necessary and we certainly won't share it with any other company. Our aim is simply to provide you with the highest level of service that we can. For the avoidance of doubt we do not store any customer credit or debit card details.

 

How the Company uses your information

The Company will NOT pass your email address on to any other person or business. We will use the information you provide to us to: monitor, develop and improve the Service; assist in and administer the provision of the Service to you; process and deal with any complaints or enquiries made about or by you; contact you about a submission you have made to the Website or the Service, promote the Service to you, conduct research; and/or understand customer trends and patterns. For quality control purposes, chat room dialogue and telephone calls from customers may be monitored.  The Company will ensure that all personal information supplied by you is held securely, in accordance with the Data Protection Act 1998.

 

The Company's use of cookies

This website may make use of "cookies" in order to function more effectively. A cookie is a small text file that is stored on your computer and allows the Company to identify you as a unique user. This allows us to improve your experience of EdPlace.

We use the following cookies in the Website:

1. Essential Cookies - These cookies are essential for the running of the Website or the Service. Without the use of these cookies parts of the Website or the Service would not function.

2. Analytical Performance Cookies - We use these types of cookies to monitor the Website or the Service performance. These cookies provide us with information that helps us provide a better service.

3. Functional Cookies  - Functional cookies are used to remember your preferences on the Website or Service.

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use. You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that the Website or the Service will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device.

 

Links to Other Sites

EdPlace contains external links. If you have concerns about how other websites collect and use information about you, please read that website's privacy policy before using it.

 

Sale of business

If the Company is sold or integrated with another business, your details may be disclosed to the Company's advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

 

How we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by members of staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers or stored on our behalf by a reputable cloud service provider within a private network. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, we encrypt it before we store it. You are responsible for keeping this password confidential and we ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Your consent

By using EdPlace, you consent to the above Privacy & Cookie Policy. If the Company change the Company's Privacy & Cookie Policy the Company will post the changes on this page and may place notices on other pages of the website so that you may be aware of the changes. Your continued use of EdPlace will signify that you agree to any such changes.

 

How to contact the Company

If you would like to contact the Company with any queries or comments about the Privacy & Cookie Policy, then please send an e-mail to [email protected] or write to us at EdPlace Limited, 105 Sumner Street, London, SE1 9HZ.